Carbon Reduction Plan | Tinywell Healthcare

CARBON REDUCTION PLAN

Our commitment to Net Zero

Prepared in line with PPN 006 (formerly PPN 06/21) and its Technical Standard, and the GHG Protocol

1. Our commitment to Net Zero

Tinywell Healthcare Services Limited (“Tinywell”, “the Company”) is committed to achieving Net Zero greenhouse gas (GHG) emissions across its UK operations by 2040 — ten years ahead of the UK Government’s statutory 2050 target under the Climate Change Act 2008. We recognise that the care we provide is delivered in people’s homes and communities, and that protecting the environment those communities depend on is part of caring for them well.

As an established provider of adult social care, supported living and healthcare staffing, our environmental impact is modest in absolute terms but real, and it is dominated by one factor we can directly influence: the travel our workforce undertakes to reach the people we support. This Plan sets out our current carbon footprint, the targets we have adopted, and the practical measures — already underway and planned — through which we will reduce our emissions year on year.

Our pledge

Tinywell Healthcare Services Limited commits to achieving Net Zero greenhouse gas emissions for its UK operations by 2040. This Carbon Reduction Plan has been reviewed and approved by the Board of Directors and will be updated and republished annually, within six months of the end of each financial year, to report progress against this commitment.

2. Reporting organisation and boundary

This Plan covers Tinywell Healthcare Services Limited in its entirety. Tinywell is a single private limited company (no. 06579735) incorporated in England & Wales, with its registered office in Slough and service delivery across Berkshire, the Thames Valley and surrounding areas. The Company has no subsidiaries or parent undertaking, so this Plan represents the whole organisation; there is no group structure to consolidate.

Organisational boundary. We report using the operational control approach defined in the GHG Protocol Corporate Standard, accounting for all emissions sources over which Tinywell has operational control — our office, our directly operated activities, and the business travel and homeworking of the people we employ and engage.

Operating model and its carbon profile. Tinywell delivers care in people’s own homes, in supported-living settings and in the community, and supplies trained care professionals to partner services. We do not operate residential buildings, manufacturing, plant or a heavy vehicle fleet. As a result, our footprint is overwhelmingly driven by road travel — care and support workers travelling between the people they support — with smaller contributions from our serviced office, procured goods and services, waste and staff commuting. Understanding this profile is what allows us to target reductions where they genuinely matter.

3. Methodology and reporting standards

This Plan has been prepared in accordance with the requirements of Procurement Policy Note 006 (PPN 006, formerly PPN 06/21) and its Technical Standard for the Completion of Carbon Reduction Plans, and follows the principles of the Greenhouse Gas (GHG) Protocol Corporate Accounting and Reporting Standard.

Scope 1 — direct emissions from sources owned or controlled by Tinywell (e.g. any company controlled vehicle fuel and heating combustion).
Scope 2 — indirect emissions from purchased electricity for the spaces we occupy.
Scope 3 — selected indirect emissions across the PPN 006 mandated subset: business travel (the most material category for Tinywell), employee commuting, homeworking, waste generated in operations, and upstream transport and distribution.

3.1 Emission factors and data sources

Emissions are calculated using the UK Government (DESNZ/DEFRA) Greenhouse Gas Conversion Factors for the relevant reporting year. Activity data is drawn from the Company’s own records — rostering and mileage data from our Careberry care-management system, the serviced-office energy position provided by our landlord, payroll and HR records for headcount and commuting patterns, and waste arrangements for our office.

A note on transparency for this first (baseline) year

As this is Tinywell’s first formal Carbon Reduction Plan, some figures — in particular Scope 3 business travel and the energy attributable to our serviced office — are based on reasonable, clearly-stated estimates derived from rostered mileage, headcount and typical sector benchmarks rather than fully metered data. We have chosen to be open about this rather than present false precision. Each annual update will refine the data: from the next reporting year we will capture odometer- and journey-level mileage through Careberry and obtain an apportioned energy statement from our office provider, progressively replacing estimates with measured figures.

4. Baseline emissions footprint

Baseline year: 1 May 2025 – 30 April 2026. This is the reference point against which all future reductions are

measured, aligned to Tinywell’s financial year. The table below sets out our estimated baseline footprint.

Figures are estimated for the baseline year and rounded to one decimal place; totals may differ slightly due to rounding. tCO₂e = tonnes of carbon dioxide equivalent.

What the baseline tells us. Around three-quarters of our entire footprint comes from workforce travel. This is unsurprising for a community-based care and staffing provider, and it is decisive for our strategy: the single most effective thing Tinywell can do for the climate is to reduce avoidable mileage through smarter, more local rostering, and to support a shift to lower-emission travel. Our office, energy and waste emissions are comparatively small, though we will continue to reduce them too.

5. Carbon reduction targets and trajectory

To deliver our Net Zero commitment we have adopted a clear glide path with an interim milestone, so that progress can be tracked transparently rather than deferred to a distant date.

Interim target: a 40% reduction in total emissions against the 2025/26 baseline by 2030 (from 28.5 to approximately 17.0 tCO₂e).
Stretch milestone: a 70% reduction by 2035 (to approximately 8.0 tCO₂e).
Net Zero: achieving Net Zero across our UK operations by 2040, with any small residual emissions addressed through certified, high-quality carbon offsetting as a last resort.

These targets are deliberately ambitious but realistic for an organisation of our size and model. Because our footprint is concentrated in travel, the reductions depend mainly on operational decisions within our control — how we roster, where we recruit, and how our people travel — supported by the wider decarbonisation of the electricity grid and the vehicle fleet over the coming decade.

6. Carbon reduction projects and measures

The following environmental management measures are already in effect or planned. Those marked as in effect will be applied during the performance of any contract Tinywell delivers.

6.1 Completed and in-effect measures

Geographically intelligent rostering. We match care and support workers to the people they support on the basis of proximity wherever continuity and choice allow, clustering visits to cut mileage between calls. Our Careberry system gives real-time visibility of rounds, enabling routes to be planned efficiently.
Local recruitment. We recruit within the communities we serve, shortening the distance between worker’s home and the people they support — reducing both travel emissions and travel time.
Digital-first, paper-light operations. Care plans, daily notes, electronic medication records, rotas, training records and HR files are held digitally in secure cloud systems, all but eliminating printed care documentation and the associated paper, storage and courier emissions.
Remote-first meetings, training and supervision. Online learning (through our accredited e-learning partner) and video meetings replace many journeys to a central location for theory training, team meetings and routine supervision.
Serviced-office efficiency. Operating from a modern, shared serviced office means heating, lighting and energy management are run efficiently at building scale, with a smaller per-occupant footprint than a stand-alone office.

6.2 Planned measures

Journey-level mileage capture (from 2026/27). Recording actual mileage per round through Careberry to replace estimates, set worker- and area-level efficiency targets, and identify high-mileage patterns to redesign.
Low-emission travel encouragement. Promoting walking and cycling for short, clustered urban rounds; supporting lift-sharing for sleep-in and night cover; and signposting the tax-advantaged routes (cycle-to-work and salary-sacrifice EV schemes) that help staff move to lower-emission vehicles.
Renewable electricity. Seeking confirmation of a renewable (REGO-backed) electricity supply for our office space, and prioritising renewably-powered accommodation in any future premises decision.
Sustainable procurement. Building environmental criteria into our choice of suppliers (PPE, consumables, IT), favouring suppliers with their own credible carbon-reduction commitments, and consolidating deliveries to cut upstream transport.
Waste reduction and recycling. Strengthening recycling and the responsible disposal of clinical and general waste, and reducing single-use plastics in PPE and consumables where clinically safe to do so.
Workforce engagement. Introducing carbon awareness into staff induction and communications, and inviting frontline ideas — the people driving the rounds often know best where mileage can be saved.
Certification. Working towards recognised environmental good practice and considering certification (such as the SME Climate Hub commitment) as our data and systems mature.

7. Governance, monitoring and KPIs

Responsibility for this Plan sits with Tinywell’s Board of Directors. Day-to-day implementation is led by the senior management team, who embed carbon considerations into rostering, recruitment, procurement and training. Progress is reviewed at management level through the year and reported to the Board annually.

Each annual update will report actual emissions against these KPIs, explain any year-on-year movement (including any increase and the action taken in response), and refine our estimates as measured data replaces benchmarks.

8. Declaration and sign-off

This Carbon Reduction Plan has been completed in accordance with PPN 006 and its Technical Standard, and reporting follows the GHG Protocol Corporate Standard using UK Government conversion factors. It confirms Tinywell Healthcare Services Limited’s commitment to achieving Net Zero greenhouse gas emissions for its UK operations by 2040.

Emissions have been reported in line with the published reporting standard and, for this baseline year, are stated on a clearly-identified estimated basis where metered data is not yet available, consistent with the transparency note in Section 3. This Plan has been reviewed and approved at Board level and will be published on the Company’s website and reviewed and updated annually, within six months of the end of each financial year.